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Wednesday, 16 March 2016

Apology

These are photo's of my recent eye injury. This is how I look today, 1 -March - 2016. The scars have healed really well, and quickly.  The scar on my right eye lid is barely noticeable when my eyes are open. 
The scar above my left eyebrow is more visible, but I have been using Bio- Oil on the scars fro the last 10 days, and that stuff is AMAZING!  It helps fade scars really well.  I have used it in the past with incredible results.
I hate selfies taken from my mobile phone:-(  Please ignore the wrinkles and just know they mean I have had (and am having!) a fabulous life!
Some more good news is...I got an apology from St. John Ambulance today, and as assurance that this will not happen again. (Them failing to send an ambulance when one was needed)
Because of this incident with me, they are now changing their procedures and will question 111 callers more thoroughly.  I was told that had to Registered Nurse who took my 111 call, taken time to ask more questions, and listen to me when I said I am partially sighted and my sighted eye was injured to the extent where I could not see with it, then an ambulance would definitely been sent to me.  The challenge is, St.John Ambulance are under staffed and under paid.  The Government does not fund them enough and that is not good enough.  I have no issue with St.John Ambulance staff...just the RN's who take your emergency call.  It's sad that I have had to go through all this, however the outcome is good.  They are changing their procedures when you call now, and that is great!  I hope no-one else has to go through what I have been through..
Thanks for dropping by, {HUGS} from me to YOU:-)

1 comment:

twinkletoe said...

Can't believe its been 30 days! Looking really good again. Glad you got your apology. xx