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Thursday, 5 August 2010

Can YOU Help Me Please?!

Can someone please help me?! I have a Spellbinder Wizard machine. Recently I bought a butterfly (LR0113) die & two poinsettia dies. The brand is Marianne Design Tiny Creatables. The two poinsettia dies cut out absolutely no problem at all.
However, no matter what I do, the butterfly die will not cut out:-( I contacted the place I bought it from & they swapped it for a new die, which they said cuts out great & sent me the die with some samples they had cut out. They are using a Cuttlebug Machine.
No matter what I do I cannot get the butterfly die to cut out, it cuts partially & leaves the center & other bits un-cut...can anyone help me?? Does anyone know why it won;t cut, or how I can get it to cut?? I have tried various plates etc but it still doesn't cut.
I was told the Wizard uses alot more pressure than the Cuttlebug (which is why I bought it) so it should be cutting it...right?!
PLEASE PLEASE PLEASE, IF YOU CAN OFFER ANY SOLUTION, PLEASE EMAIL ME...
westiegirl@kol.co.nz I would be REALLY REALLY grateful:-)
THANK YOU!!!!

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